Customer Q & A

1. If is the shoulder strap adjustable?

Yes, the straps are adjustable, so you can make the bag sit at a comfortable place no matter your height.

2. Is the tote can fit an iPad?

Yes, it can fit electronic devices up to 13". Pls confirm your electronic device size before your order.

3. What diameter size can it carry for a water bottle?

The side pockets with elastic band design is suitable for water bottles up to 11 cｍ in diameter.

4. Is there a color difference between the actual product and the picture?

We've tried our best to avoid it, but there may still be a slight difference due to different light and monitor effect.

5. What should I do if I have a complain or suggestion?

Any questions or suggestions, please let us know. We will try our best to serve you well.